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Warranty
Trotul stands behind the quality of its products. If you have a problem with an Trotul product, and you are the original owner, please follow the procedure.
WARRANTY PROCEDURE
1. The process begins with the submission of all required documents. The consumer will be informed of the beginning of the procedure via the specified email address.
2. As soon as the procedure has been initiated, the seller will adhere to the terms and conditions of the individual distributor / manufacturer and inform the consumer of the results via the specified email address.
3. After completing the procedure, the consumer will receive the answer with the final results.
How to initiate the procedure by email - is for quick and easy submission of your question:
1. Write us an email: trotul.bmx@gmail.com
2. Take photos of the whole product and prove its current status. Add the photo as an attachment to the email.
3. Include at least 3 detailed photos of the defective area. Add the photos to the email as an attachment.
4. Attach a copy of the receipt. (as photo or PDF)
5. Enter your first and last name, your email address, and your phone.
6. Please also state in detail what damage to the product is involved.
7. Send us an email.